792 Greenfield Drive
El Cajon, CA 92021
(619)588-3414
Phone Number: 619-588-3414 | FAX 619-588-3324 | Hours: 8:30-4:00 M-F
24 hour Access: 1-866-828-9307 | Lost/Stolen VISA Credit or Debit 800-301-2424
              

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Ketema FCU   

If you prefer to access account information by phone please call

1-866-828-9307                      

 

Ketema FCU Online Access to your Account

For 24 hour access to your account

 dclick here.Check your balance, checks clearing or make transfers. Also, you can use the Online email function to communicate securely any private information such as your account number or address changes. Regular email is not secure and should not be used for these communications. Please call if you have questions.

Ketema FCU Online Access to your VISA Account

  Access information about your KFCU VISA & pay your VISA bill securely. Please call if you have any questions.

   d click here

Member Resource Center                                        

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Save yourself a bounced check or automatic withdrawal.

Ketema Federal Credit Union processes all files (checks, automatic withdrawals and ATM withdrawals) first thing in the morning (around 8:00) but only after we have checked phone messages, the night drop box and the internet account access e-mail messages. If you need to make a deposit or a transfer, please call us, drop it in the night drop or send us a message via your internet account access e-mail.

Automatic overdraft transfers are $3 and a bounced check is $25. ATM withdrawal overdraft transfers are also $3 and if your account goes negative due to an overdraft at the ATM, the fee is $25. Automatic transfers from your overdraft loan are $15 ($3 transfer and $12 loan access)

You can also leave a message if you will be making a deposit later in the day. In this case, the fees will still apply, but we can delay sending the return, possibly saving you fees on the other end. If we do not know you are coming to make the deposit we have to return the check or automatic withdrawal but if you advise us that you will be making a deposit the same day we will hold the item. So let us know-leave us a message.

 Another way your credit union takes good care of you!

Verified By VISA

 

Have you tried to purchase an item online and been asked to fill in information for “VERIFIED BY VISA”? This process adds an extra layer of security to your credit card online purchases by having you signup for a password that you must use with participating merchants when using your VISA to make an online purchase.

But it can be confusing and a little scary when you are prompted for the very information that you know you should protect while you are trying to complete your purchase. If you are suspicious, that is healthy and to be absolutely certain that you are communicating with Verified By VISA you can signup for your password securely right here at ketemafcu.com  before making your purchase online.  Just click on the box above to get started.

Not all merchants require Verified by VISA and you should still never send your private information in response to inquiries. KFCU will never contact you electronically and ask for your information so let us know immediately if you receive anything that pretends to be from us.

If you have any questions about Verified by VISA or any other Credit Union security measures please call.

 

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