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Audio Response

With Audio Response from yourMSR.com, your customers can access accounts 24 hours a day, every day of the week. Audio Response is an easy-to-use service that gives your members access to their account information from any touch-tone telephone nationwide.

While Audio Response assists members with simple requests such as balance inquiries, funds transfers, or draft withdrawal requests, your credit union personnel will be able to focus on member-specific services and opportunities, enhancing overall member satisfaction and therefore increasing member retention. Customized marketing messages offer an excellent way for you to tell your members about the special services and opportunities you have to offer.

Since yourMSR.com Audio Response is a fully-hosted solution, it eliminates costly, on-premise equipment and seemlessly interfaces with your existing data processing platform. We provide your credit union with a nationwide toll-free number with unlimited ports of service to handle even the busiest payroll days.

Standard Features:

  • Account Balances
  • Account History
  • Check Number Search
  • Transfer Funds
  • Smart Menus
  • Birthday Greetings
  • Time and Temperature
  • Rotating Marketing Messages
  • Draft Withdrawal requests and more!

This Service is Live!
Optional Services
On-Line Real-Time Service with Live! Series
Auto File Transfer
Two-Factor Authentication
Speech Recognition
Multi-Lingual Messaging
Merchant Check Verification
Call Transfers Direct to Your Credit Union
Smart Messages

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